Frequently Asked Questions

The hotel is at Memiş Mah., Murat Yenigün Cd. No: 67, 37600 Cide / Kastamonu. It is within walking distance of the Cide town centre and the seafront.

Call us on +90 542 366 18 13 or email otel@salapurya.com. For availability and reservations the phone is by far the fastest route.

Check-in starts at 14:00 and check-out is by 11:00. Early check-in and late check-out depend on room availability.

Breakfast is served every morning between 08:00 - 10:00, and it is included in the room rate.

Yes. Salapurya Hotel is licensed by the Ministry of Culture and Tourism as a Basic Accommodation establishment, certificate no. 2022-37-0028.

Yes. Every guest must show an ID card or passport at check-in — this is a legal requirement under Turkish law no. 1774.

Every room needs at least one guest aged 18 or over. Guests under 18 stay with a parent.

No. We take reservations by phone only. Call +90 542 366 18 13 and we will check availability with you on the spot.

You call us and we check availability. If a room is free we put you on the waiting list, and you have 24 hours to pay by bank transfer. Once the payment reaches our account we create the reservation and confirm it by phone.

Going on the waiting list is not a reservation — the room is only held while you arrange payment. It becomes a confirmed reservation once your payment has reached our account.

You have 24 hours from the call. Holds that are not paid within that window are released, and the hotel cannot be held responsible for this.

Your check-in and check-out dates, the number of nights, the number of guests and the ages of any children, your preferred room type and your full name. With those to hand the call takes a couple of minutes.

Once your payment arrives we call you back to confirm the reservation. If you have not had that call, please get in touch on +90 542 366 18 13.

We take reservation payments by bank transfer (havale or EFT). You can pay from your banking app, from online banking, or at a branch.

Payments go to our Halk Bankası account. The account holder is Eyka Saygın Gıda İnş. Turz. Tem. Hiz. Tic. ve San. Ltd. Şti., IBAN TR59 0001 2001 7130 0010 1000 06.

To confirm a booking you transfer the full amount for your stay. The reservation is final the moment the payment reaches our account.

Havale is a transfer within the same bank and works 24/7. EFT goes to a different bank and only runs on weekdays between 09:00 - 16:00. Plan your payment window accordingly.

Write your full name and your check-in date — for example John Smith - 12/08/2026. That is how we match your payment to your booking.

Salapurya Hotel charges no fee or commission. Your own bank may charge a transfer fee, which it shows on the final screen before you confirm.

Cancel 7 days or more before check-in and 100% of what you paid is refunded. Inside the last 7 days no refund can be issued.

Call +90 542 366 18 13 to cancel or change a booking. We log your request and confirm it back to you, so please make sure you have that confirmation.

If you do not arrive and have not told us in advance, the stay is treated as used and no refund is issued.

Yes — once free of charge, up to 7 days before check-in and subject to availability. Later requests are handled case by case.

Approved refunds are sent within 14 business days to the account the payment came from.

If you check out earlier than booked and let us know by check-out time, 50% of the remaining nights is charged to your account.

Accommodation booked for a specific date is excluded from the 14-day right of withdrawal by article 15/1-g of the Turkish Distance Contracts Regulation. Our own cancellation terms above therefore apply.

We have Standard, Deluxe and Sea View rooms. That is 27 rooms in total — each type's bed layout and rate is on its own room page.

Our rooms sleep 1-4 guests. Capacity and bed layout vary from room to room, so just tell us your party size when you book.

Our rates include breakfast and taxes. The figures shown are per night and per room.

The full 2026 price list is on our price list page, broken down by room type and occupancy. Rates start from 2,750 TRY.

Every room has free Wi-Fi, air conditioning, a private bathroom, a TV, a refrigerator, a hair dryer, central heating and openable windows. The full equipment list for a given room is on its own page.

Yes. Every room has free Wi-Fi at no extra charge.

Yes, we have 6 sea view rooms with balconies looking out over the Black Sea. There are only a few, so book early.

Rooms are ready from 14:00. If you would like to arrive earlier, tell us when you book or at reception — early check-in depends on availability.

Please vacate the room by 11:00. Late check-out can be requested at reception and is subject to an additional fee.

Yes. Guests under 18 stay with a parent. Tell us the children's ages when you book and we will pick a suitable room type with you.

Breakfast is included in the rate and is served every morning between 08:00 - 10:00. For anything else, just ask at reception.